Frequently Asked Questions

  1. Q
    What are the health risks associated with common pests?

    Pests can transmit a number of potentially serious diseases, illnesses and allergies.

      • Cockroaches : Asthma, allergies, and food poisoning
      • Ticks : Lyme disease, Rocky Mountain spotted fever
      • Fleas : Dermatitis, murine typhus and bubonic plague
      • Rodents : Hantavirus Pulmonary syndrome, murine typhus, salmonella and rat-bite fever
      • Mosquitoes : West Nile Virus, encephalitis, malaria
      • Fire Ants : Severe allergic reactions including anaphylactic shock
      • Bees/Wasps : Severe allergic reactions including anaphylactic shock
  2. Q
    Can I do my own pest control

    In many cases, yes, but only if you are willing to invest the time, effort and expense necessary to gather needed information and do what’s necessary to solve your pest problems. Anybody can spray pesticides, but proper pest control often involves much more. Pest control of some pests, such as bees and wasps, may be too dangerous for you to risk doing yourself. Other pests, such as borers, require specialized knowledge and equipment, and are best left to professionals.

  3. Q
    Are the materials you use safe?

    All pesticides are inherently poisonous and our certified technicians are trained to handle them with respect to human safety and the environment. Pestwise NZ believes strongly in choosing the safest approach to solving each pest occurrence, and of course, all materials we use are registered with the Environmental Protection Agency (EPA). None of the pesticides we use have any carcinogenic effects.

  4. Q
    Are the chemicals used safe around children & pets?

    Yes, as long as all instructions and advice left by the Pest Control Officer are adhered to. We always take care when laying poisons to ensure that we minimise the risk of pets and other non-target animals taking the poison. In some cases we will not lay poison if the risk is too high. We will require the home owners to keep pets & children away from poisons & or insecticides used.

  5. Q
    Do you utilize any non-chemical methods of control?

    Pestwise NZ practices Integrated Pest Management (IPM) which utilizes many non-chemical control techniques such as sanitation, harbourage reduction, exclusion, sealing, mechanical controls and environmental management.

  6. Q
    What is Integrated Pest Management (IPM)?

    Integrated Pest Management, or IPM, is an environmentally responsible approach to pest management that takes advantage of all pest management options. At the most basic level, IPM practitioners recognize that pests seek habitats that provide their essential needs for survival, such as food, water and shelter. By removing some of these basic elements, or by blocking access to them, IPM programs can impose a significant degree of control over pests before chemical pesticides are employed.

  7. Q
    Is Pestwise NZ locally owned?

    Yes, Pestwise New Zealand Limited is 100% locally owned & all the technicians carry NZ qualification & are registered with Pest Management Association of NZ .

  8. Q
    Do I have to sign a long term contract?

    No, absolutely not! Some of our commercial service agreements do ask for a one year commitment; however, none of our contracts are binding. If you decide that you no longer want our service, there is absolutely no penalty for cancellation.

  9. Q
    Will I still see pests after the service?

    It is likely that you will still see a few pests for up to 2 weeks following service. Although the number will drop greatly after the initial service. Information will be provided on what to expect after service. We encourage customers to call us with questions.

  10. Q
    How long does treatment last?

    Treatment effectiveness varies by type of pest, likelihood of re-infestation and product longevity. Ask us about your particular circumstance and we can give you a realistic estimate.

  11. Q
    Do you GUARANTEE your work?

    Yes, we stand behind the service we provide. Each service includes a specified length of guarantee and if you should continue to have problems after our initial service we will return at no additional charge to rectify any remaining problem.

  12. Q
    Do you provide free quotes?

    Yes, quotes for most pest control services are free. Call 09 213 7078 / 0800 PESTWISE (737894) now for a free phone consultation.